Industry WIKI

In sales, commerce, and economics, a customer (sometimes known as a client, buyer, or purchaser) is the recipient of a good, service, product, or an idea, obtained from a seller, vendor, or supplier via a financial transaction or an exchange for money or some other valuable consideration.

In business, engineering, and manufacturing, quality has a pragmatic interpretation as the conformity of something (goods or services); it is defined as being suitable for the intended purpose (fitness for purpose) while satisfying customer expectations. Quality may be a perceptual, conditional, and somewhat subjective attribute and may be understood differently by different people. Cons