Industry WIKI

In industry, product lifecycle management (PLM) is the process of managing the entire lifecycle of a product from its inception through the engineering, design, and manufacture, as well as the service and disposal of manufactured products. PLM integrates people, data, processes, and business systems and provides a product information backbone for companies and their extended enterprises.

A product line extension is the use of an established product brand name for a new item in the same product category.

In marketing jargon, product lining refers to the offering of several related products for individual sale. Unlike product bundling, where several products are combined into one group, which is then offered for sale as a units, product lining involves offering the products for sale separately. A line can comprise related products of various sizes, types, colors, qualities, or prices. Li

Product management is the business process of planning, developing, launching, and managing a product or service. It includes the entire lifecycle of a product, from ideation to development to go to market. Product managers are responsible for ensuring that a product meets the needs of its target market and contributes to the business strategy, while managing a product or products at all

A product requirements document (PRD) is a document containing all the requirements for a certain product.

Following is a partial list of professional certifications in financial services, with an overview of the educational and continuing requirements for each; see Professional certification § Accountancy, auditing and finance and Category:Professional certification in finance for all articles.

The Profit Impact of Market Strategy (PIMS) program is an empirical research initiative that analyzes the relationship between business strategy and performance outcomes. Launched at General Electric in the 1960s, the program maintains a database of 4,300 Strategic Business Units ("SBU") across multiple industries and geographies, yielding 12,600 observations (3-year snapshots) and over

In economics, profit maximization is the short run or long run process by which a firm may determine the price, input and output levels that will lead to the highest possible total profit (or just profit in short). In neoclassical economics, which is currently the mainstream approach to microeconomics, the firm is assumed to be a "rational agent" (whether operating in a perfectly competi

Project portfolio management (PPM) is the centralized management of the processes, methods, and technologies used by project managers and project management offices (PMOs) to analyze and collectively manage current or proposed projects based on numerous key characteristics. The objectives of PPM are to determine the optimal resource mix for delivery and to schedule activities to best ach

Proof coinage refers to special early samples of a coin issue, historically made for checking the dies (as in demonstrating that something is true) and for archival purposes. In modern times, proofs are often struck in greater numbers, especially for coin collectors (numismatists). Nearly all countries have issued proof coinage.

The Province of Ontario Savings Office (POSO) was a financial institution established by the Government of Ontario, Canada in 1922 to provide a government-owned alternative to banks. The POSO was closed in 2003 when its assets were sold to the Quebec-based Desjardins Group cooperative of caisses populaires (credit unions) to form Desjardins Credit Union. In 2011, Desjardins Credit Unions

The Dodd–Frank Wall Street Reform and Consumer Protection Act was created as a response to the financial crisis in 2007. Passed in 2010, the act contains a great number of provisions, taking over 848 pages. It targets the sectors of the financial system that were believed to be responsible for the financial crisis, including banks, mortgage lenders, and credit rating agencies. Ostensibly

Psychological pricing (also price ending or charm pricing) is a pricing and marketing strategy based on the theory that certain prices have a psychological impact. In this pricing method, retail prices are often expressed as just-below numbers: numbers that are just a little less than a round number, e.g. $19.99 or £2.98. There is evidence that consumers tend to perceive just-below price

In public relations and communication science, publics are groups of individual people, and the public (a.k.a. the general public) is the totality of such groupings. This is a different concept to the sociological concept of the Öffentlichkeit or public sphere.

Public capital is the aggregate body of government-owned assets that are used as a means for productivity. Such assets span a wide range including: large components such as highways, airports, roads, transit systems, and railways; local, municipal components such as public education, public hospitals, police and fire protection, prisons, and courts; and critical components including wate

The Public Works Loans Act 1875 (38 & 39 Vict. c. 89) is an act of the Parliament of the United Kingdom that consolidated enactments relating to loans for public works in the United Kingdom. The act created the Public Works Loan Commissioners, who replaced the earlier Exchequer Bill Commissioners, and it remains, together with the National Loans Act 1968, one of the principal statutory s

Purchasing power parity (PPP) is a measure of the price of specific goods in different countries and is used to compare the absolute purchasing power of the countries' currencies. PPP is effectively the ratio of the price of a market basket at one location divided by the price of the basket of goods at a different location. The PPP inflation and exchange rate may differ from the market e

In cryptography, puzzle friendliness is a property of some cryptographic hash functions. SHA-256 is a cryptographic hash function that is thought to have this property. Informally, a hash function is puzzle friendly if no solution exists which is better than just making random guesses, and the only way to find a solution is the brute force method. Although the property is very general, i

The Q Score (popularly known as Q-Rating) is a measurement of the familiarity and appeal of a brand, celebrity, company, or entertainment product (e.g., television show) used in the United States. The more highly regarded the item or person is, the higher the Q Score among those who are aware of the subject. Q Scores and other variants are primarily used by the advertising, marketing, me

A QR code payment is a mobile payment method where payment is performed by scanning a QR code from a mobile app. This is an alternative to doing electronic funds transfer at point of sale using a payment terminal. This avoids a lot of the infrastructure traditionally associated with electronic payments such as payment cards, payment networks, payment terminal and merchant accounts.

Quick Response Code Indonesia Standard (abbreviated as QRIS, the abbreviation being a wordplay on keris, a traditional sword; Indonesian: Kode QR Standar Indonesia) is a QR code payment system developed by Bank Indonesia (BI) and the Indonesian Payment System Association (ASPI) aimed to integrate all non-cash payment methods in Indonesia. Launched in 2019, the system enables peer-to-peer

In business, engineering, and manufacturing, quality has a pragmatic interpretation as the conformity of something (goods or services); it is defined as being suitable for the intended purpose (fitness for purpose) while satisfying customer expectations. Quality may be a perceptual, conditional, and somewhat subjective attribute and may be understood differently by different people. Cons

Quantitative analysis in finance refers to the application of mathematical and statistical methods to problems in financial markets and investment management. Professionals in this field are known as quantitative analysts or quants.

A quantitative fund is an investment fund that relies on systematic, data-driven methods, such as mathematical models, statistical techniques, AI, and machine learning, to make investment decisions, rather than fundamental human analysis. These funds are often referred to as systematic funds, and many employ factor investing strategies such as value and momentum, which are widely studied

QuantLib is an open-source software library which provides tools for software developers and practitioners interested in financial instrument valuation and related subjects. QuantLib is written in C++.

Quantum finance is an interdisciplinary research field that applies theories and methods developed by quantum physicists and economists to finance. It is a branch of econophysics.

Questionnaire construction refers to the design of a questionnaire to gather statistically useful information about a given topic. When properly constructed and responsibly administered, questionnaires can provide valuable data about any given subject.

Raphaël-Louis Bischoffsheim (22 July 1823 – 20 May 1906) was a French banker and a member of the prominent Bischoffsheim family.

In finance, return is a profit on an investment. It comprises any change in value of the investment, and/or cash flows (or securities, or other investments) which the investor receives from that investment over a specified time period, such as interest payments, coupons, cash dividends and stock dividends. It may be measured either in absolute terms (e.g., dollars) or as a percentage of

Rav-Kav (Hebrew: רב-קו, lit. "multi-line") is a reusable contactless stored value smart card for making electronic payments as a joint fare collection system for the different public transportation operators across Israel.

The real bills doctrine says that as long as bankers lend to businessmen only against the security (collateral) of short-term 30-, 60-, or 90-day commercial paper representing claims to real goods in the process of production, the loans will be just sufficient to finance the production of goods. The doctrine seeks to have real output determine its own means of purchase without affecting

The real interest rate is the rate of interest an investor, saver or lender receives (or expects to receive) after allowing for inflation. It can be described more formally by the Fisher equation, which states that the real interest rate is approximately the nominal interest rate minus the inflation rate.

Real-time gross settlement (RTGS) systems are specialist funds transfer systems where the transfer of money or securities takes place from one bank to any other bank on a "real-time" and on a "gross" basis to avoid settlement risk. Settlement in "real time" means a payment transaction is not subjected to any waiting period, with transactions being settled as soon as they are processed. H

Real-time marketing is marketing performed "on-the-fly" to determine an appropriate or optimal approach to a particular customer at a particular time and place. It is a form of market research inbound marketing that seeks the most appropriate offer for a given customer sales opportunity, reversing the traditional outbound marketing (or interruption marketing) which aims to acquire approp

Rebecca Ann Jarvis (born September 28, 1981) is an American journalist and former investment banker. She is the chief business, economics, and technology correspondent for ABC News, the host, creator, and managing editor of Real Biz with Rebecca Jarvis and the host of the podcasts No Limits with Rebecca Jarvis and The Dropout. She was a finalist on season 4 of The Apprentice.

Red Dot Payment (RDP) is an online payment service provider headquartered in Singapore. The fintech company provides online payment gateway systems, payment consulting and merchant acquisition services for businesses that require the processing of online credit card transactions.

The Red House eviction defense was an occupation protest at a foreclosed house on North Mississippi Avenue in the Humboldt neighborhood in the Albina district, a historically Black district of Portland, Oregon, United States.

Redlining is a discriminatory practice from the United States, in which financial services are withheld from neighborhoods that have significant numbers of racial and ethnic minorities. Redlining has mostly been directed against African Americans, as well as Mexican Americans in the Southwestern United States, Jewish Americans, and Italian Americans. The most common examples involve deni

Referral marketing is a word-of-mouth initiative designed by a company to incentivize existing customers to introduce their family, friends, and contacts to become new customers. Unlike pure word-of-mouth strategies—where customers independently share information without company involvement or ability to track—referral marketing actively incentivizes and rewards existing customers for re

The Regional Economic Intelligence Committee is the apex forum overseeing government agencies responsible for economic intelligence and combating economic offenses in the respective states of India. The committee is under the Economic Intelligence Council. It was formed in 1990. The head of the committee is usually the Director General of the Directorate General of Income Tax Investigat

Regulation of algorithms, or algorithmic regulation, is the creation of laws, rules and public sector policies for promotion and regulation of algorithms, particularly in artificial intelligence and machine learning. For the subset of AI algorithms, the term regulation of artificial intelligence is used. The regulatory and policy landscape for artificial intelligence (AI) is an emerging

The regulation of cryptocurrency constitutes regulatory, legal and political actions taken by various governments to regulate and oversee the development and adoption of bitcoin, cryptocurrencies and blockchain technologies. Restrictions on cryptocurrency have been motivated by concerns regarding financial stability, consumer protection, national security, and enforcing laws against mon

A relative price is the price of a commodity such as a good or service in terms of another; i.e., the ratio of two prices. A relative price may be expressed in terms of a ratio between the prices of any two goods or the ratio between the price of one good and the price of a market basket of goods (a weighted average of the prices of all other goods available in the market).

A renewable energy derivative is based on a new method of securitization, which is a structured finance process that pools and repackages cash-flow-producing financial assets into securities which are then sold to investors. The term "securitization" is derived from the fact that securities are used to obtain funds from investors.

A rent strike, sometimes known as a tenants strike or a renters strike, is a method of protest commonly employed against large landlords. In a rent strike, a group of tenants agree to collectively withhold paying some or all of their rent to their landlords en masse until demands are met. This can be a useful tactic of final resort for use against intransigent landlords, but can carry ri

The Second Report on the Public Credit also referred to as The Report on a National Bank was the second of three influential reports on fiscal and economic policy delivered to City Secretary of the Treasury Alexander Hamilton. The Report, submitted on December 14, 1790, called for the establishment of a central bank, its primary purpose to expand the flow of legal tender by monetizing

In United States history, the Report on a Plan for the Further Support of Public Credit is the "valedictory" report issued to the US Congress on January 16, 1795 by the first Secretary of the Treasury, Alexander Hamilton. In addition to defending the fiscal programs that he had imposed thus far and extolling a system of finance that was "prosperous beyond all expectations", the report en

Reputation capital is the quantitative measure of some entity's reputational value in some context – a community or marketplace. In the world of Web 2.0, what is increasingly valuable is trying to measure the effects of collaboration and contribution to community. Reputation capital is often seen as a form of non-cash remuneration for their efforts, and generally generates respect within

Reputational damage is the loss to financial capital, social capital and/or market share resulting from damage to an organization's reputation. This is often measured in lost revenue, increased operating, capital or regulatory costs, or destruction of shareholder value. Ethics violations, safety issues, security issues, a lack of sustainability, poor quality, and lack of or unethical inn

Residential mortgage-backed security (RMBS) are a type of mortgage-backed security backed by residential real estate mortgages.

Residual income valuation (RIV), also called the residual income model or residual income method (RIM), is an approach to equity valuation that formally accounts for the cost of equity capital. Here, "residual" means in excess of any opportunity costs measured relative to the book value of shareholders' equity; residual income (RI), or economic profit, is then the income generated by a f

In economics, resource allocation is the assignment of available resources to various uses. In the context of an entire economy, resources can be allocated by various means, such as markets, or planning.

This article lists the statutory retirement age in different countries. In some contexts, the retirement age is the age at which a person is expected or required to cease work. It is usually the age at which such a person may be entitled to receive superannuation or other government benefits, like a state pension.

Return on Time Invested (ROTI) is a subjective metric used to analyze the productivity and efficiency of time spent for a certain activity, project, or product made. Unlike return on investment (ROI), which calculates the financial capital gained, ROTI evaluates the value gained from time spent on an activity compared to the time invested in it. While the criteria for how worth was the

Revlon, Inc., is an American multinational company dealing in cosmetics, skin care, perfume, and personal care. The headquarters of Revlon was established in New York City on March 1, 1932, where it remains. Revlon was founded by brothers Charles and Joseph Revson, and chemist Charles Lachman. Revlon products are sold in 150 countries and the company has many global locations including M

Revolving credit is a type of credit that does not have a fixed number of payments, in contrast to installment credit. Credit cards are an example of revolving credit used by consumers. Corporate revolving credit facilities are typically used to provide liquidity for a company's day-to-day operations. They were first introduced by the Strawbridge and Clothier Department Store.

Ricardo Jorge Caballero (born 20 October 1959) is a Chilean macroeconomist who is the Ford International Professor of Economics at the Massachusetts Institute of Technology. He also served as the Chairman of MIT's Economics Department from 2008 to 2011. He is a director of the World Economic Laboratory at MIT and an NBER Research Associate. Caballero received his PhD from MIT in 1988, a

A risk pool is a form of risk management that is mostly practiced by insurance companies, which come together to form a pool to provide protection to insurance companies against catastrophic risks such as floods or earthquakes. The term is also used to describe the pooling of similar risks within the concept of insurance. It is basically like multiple insurance companies coming together

The risk-free rate of return, usually shortened to the risk-free rate, is the rate of return of a hypothetical investment with scheduled payments over a fixed period of time that is assumed to meet all payment obligations.

In economics, finance, and psychology, risk-seeking (also called risk-loving or risk preference) refers to a behavioral tendency to prefer uncertain options with potentially higher rewards over safer alternatives with lower expected value. Risk-seeking individuals derive greater satisfaction or perceived utility from taking chances, even when the probable outcome may be less favorable. W

The RiskMetrics variance model (also known as exponential smoother) was first established in 1989, when Sir Dennis Weatherstone, the new chairman of J.P. Morgan, asked for a daily report measuring and explaining the risks of his firm. Nearly four years later in 1992, J.P. Morgan launched the RiskMetrics methodology to the marketplace, making the substantive research and analysis that sat

The Rivers State Internal Revenue Service (RIRS) was formed in 1993 under the Board of Internal Revenue Law 1993 (No. 3). It is a government agency entrusted to assess, collect and account for all taxes, fees and levies in Rivers State, Nigeria. It is involved in the formulation of tax policy as well as the supervision of revenue collection due to the state. Its headquarters is at Plot

Rmetrics is a free and open-source software project designed for teaching computational finance. Rmetrics is based primarily on the statistical R programming language, but does contain contributions in other programming languages, such as Fortran, C, and C++. The project was started in 2001 by Diethelm Wuertz, based at the Swiss Federal Institute of Technology in Zurich.

Robertus "Rob" Thielen (born 1961) is a Dutch businessman and investor, working primarily in Europe. He is the chairman and founder of Waterland Private Equity, a co-founding partner of the Russia-based private equity group Elbrus Capital, and the chairman of the Gryphion family office.

Michael Robert Hamilton Holmes à Court (27 July 1937 – 2 September 1990) was a South African-born Australian businessman who became Australia's first billionaire. He died suddenly of heart failure in 1990 at the age of 53.

Robert Wayne Clower (February 13, 1926 – May 2, 2011) was an American economist. He is credited with having largely created the field of stock-flow analysis in economics and with seminal works on the microfoundations of monetary theory and macroeconomics.

The practices of ancient Roman finance, while originally rooted in Greek models, evolved in the second century BC with the expansion of Roman monetization. Roman elites engaged in private lending for various purposes, and various banking models arose to serve different lending needs.

Ronald Alfred Brierley (born 2 August 1937) is a New Zealand investor and corporate raider, chairman and director of a number of companies in Australia, New Zealand and the UK.

Root Cause Analysis Solver Engine (informally RCASE) is a proprietary algorithm developed from research originally at the Warwick Manufacturing Group (WMG) at Warwick University. RCASE development commenced in 2003 to provide an automated version of root cause analysis, the method of problem solving that tries to identify the root causes of faults or problems. RCASE is now owned by the s

The Rosario Board of Trade (Spanish: Bolsa de Comercio de Rosario, BCR) is a non-profit making association based in Rosario, in the Province of Santa Fe, Argentina. Founded on August 18, 1884, it serves as a forum for the conduct of trade negotiations in several markets including grain, oilseed, agricultural products and their by-products, as well as securities and other assets.

A rotating savings and credit association (ROSCA) is a group of individuals who agree to meet for a defined period in order to save and borrow together, a form of combined peer-to-peer banking and peer-to-peer lending. Members all chip in regularly and take turns withdrawing accumulated sums.

The Rothschild banking family of Austria (Austrian German: Rothschild Bankiersfamilie) was the Austrian branch of the Rothschild family. It was founded in 1820 by Salomon Mayer von Rothschild in Vienna, which was then part of the Austrian Empire.

Rothschild loans to the Holy See refers to a series of major financial loans arranged between the Rothschild family and the Holy See of the Catholic Church. The first loan, which occurred in 1832, took place in the aftermath of the Napoleonic Wars during the pontificate of Pope Gregory XVI (involving James Mayer de Rothschild and Carl Mayer von Rothschild). This loan agreed on was for a

The Rougga Treasure is a treasure dating back to the 7th century, discovered in Rougga, Tunisia, in 1972. Consisting of a collection of Roman gold coins, it is preserved in the Mahdia Museum.

In finance, the rule of 72, the rule of 70 and the rule of 69.3 are methods for estimating an investment's doubling time. The rule number (e.g., 72) is divided by the interest percentage per period (usually years) to obtain the approximate number of periods required for doubling. Although scientific calculators and spreadsheet programs have functions to find the accurate doubling time, t

The Russian Federation joined the World Bank after the collapse of the Soviet Union, which led to the formation of a new state and economy as a constitutional republic. The federation joined the World Bank on June 16, 1992. Since then, Russian projects funded by the World Bank have ranged from public administration and law to energy development and fishing. On March 2, 2022, the World Ba

The S. Rm. family is an Indian family of businessmen, industrialists and bankers from the town of Kanadukathan in the Sivaganga district of Tamil Nadu, India. The family is named after its ancestor, the popular 19th-century Nagarathar banker S. Rm. Muthiah Chettiar. The head of the family holds the honorific title Raja of Chettinad. The M. Ct. family has descended from one branch of the

The S&P SL20, or the Standard & Poor's Sri Lanka 20, is a stock market index, based on market capitalization, that follows the performance of 20 leading publicly traded companies listed in the Colombo Stock Exchange. The 20 companies that make up the index is determined by Standard & Poor's global index methodology, according to which the index's listing is reviewed each year. All S&P SL

Saaho (transl. May Victory be Yours) is a 2019 Indian action thriller film written and directed by Sujeeth and produced by UV Creations and T-Series. Filmed simultaneously in Telugu and Hindi, it features Prabhas (in his Hindi film debut) in the titular role, alongside an ensemble cast of Shraddha Kapoor, Chunky Panday, Jackie Shroff, Arun Vijay, Neil Nitin Mukesh, Lal, Tinnu Anand, Mur

SafeCharge, was a Canadian payment service provider that provided payment services, fraud prevention solutions and connection to payment methods. In August 2019 SafeCharge was acquired by Nuvei, a privately owned electronic payment processing company, for the amount of US$889 million and was merged into Nuvei.

The Saint-Petersburg International Mercantile Exchange (SPIMEX) is a Russian commodity exchange incorporated in 2008. It has offices in Moscow, Saint Petersburg and Irkutsk.

Sales management is a business discipline which is focused on the practical application of sales techniques and the management of a firm's sales operations. It is an important business function as net sales, through the sale of products and services and resulting profit, drive most commercial business. These are also typically the goals and performance indicators of sales management. Sa

The Samsung Experience Store is a chain of retail locations operated by or affiliated with Samsung Electronics, designed to provide on-site experiences with Samsung's latest consumer technologies. While Samsung has operated branded retail locations for many years, the first official Samsung Experience Store under its flagship concept launched with the opening of Samsung Gangnam in Seoul,

The dobra (Portuguese pronunciation: [ˈdɔβɾɐ]) is the currency of São Tomé and Príncipe. It is abbreviated Db and is divided into 100 cêntimos. The first dobra (STD) was introduced in 1977, replacing the escudo at par. Due to past inflation, on 1 January 2018 the dobra was redenominated at a rate of 1000 to 1, and given the new ISO 4217 currency code STN.

Sarkaru Vaari Paata (transl. Government song) is a 2022 Indian Telugu-language action comedy drama film written and directed by Parasuram. It is produced by Mythri Movie Makers, 14 Reels Plus and G. Mahesh Babu Entertainment and stars Mahesh Babu, Keerthy Suresh and Samuthirakani in lead roles. The film follows a conflict between Mahi, a financier and MP named Rajendranath, after his dau

Scenario planning, scenario thinking, scenario analysis, scenario prediction and the scenario method all describe a strategic planning method that some organizations use to make flexible long-term plans. It is in large part an adaptation and generalization of classic methods used by military intelligence.

The Schröder family is a Hanseatic family of Hamburg, that is, a family that belonged to the historical ruling class of grand burghers (also known more broadly in English as patricians) of the city republic prior to the constitutional changes in 1918–19. The Schröder family has traditionally been Lutheran.

Scrooge McDuck and Money is an American animated short film produced by Walt Disney Productions, directed by Hamilton Luske, and featuring the characters Scrooge McDuck and Huey, Dewey, and Louie. The short was released on March 23, 1967. It is notable for being the first major animated debut of Scrooge McDuck after his brief appearance in the Mickey Mouse Club Theme song.

Search engine marketing (SEM) is a form of Internet marketing that involves the promotion of websites by increasing their visibility in search engine results pages (SERPs) primarily through paid advertising. SEM may incorporate search engine optimization (SEO), which adjusts or rewrites website content and site architecture to achieve a higher ranking in search engine results pages, enha

In United States history, the Second Report on the Public Credit, also referred to as The Report on a National Bank, was the second of four influential reports on fiscal and economic policy delivered to Congress by the first U.S. Secretary of the Treasury, Alexander Hamilton. Submitted on December 14, 1790, the report called for the establishment of a central bank with the primary purpos

Secondary research involves the summary, collation and/or synthesis of existing research. Secondary research is contrasted with primary research in that primary research involves the generation of data, whereas secondary research uses primary research sources as a source of data for analysis. A notable marker of primary research is the inclusion of a "methods" section, where the authors

In the United Kingdom, there are several secretaries to the Treasury, who are Treasury ministers nominally acting as secretaries to HM Treasury. The origins of the office are unclear, although it probably originated during Lord Burghley's tenure as Lord Treasurer in the 16th century. The number of secretaries was expanded to two by 1714 at the latest. The Treasury ministers together disc

The Treasury Section of Painting and Sculpture was a New Deal art project established on October 16, 1934, and administered by the Procurement Division of the United States Department of the Treasury.

The Securities Investor Protection Corporation (SIPC) is a non-profit, member-funded, United States government corporation created under the Securities Investor Protection Act (SIPA) of 1970 that most US-registered broker-dealers are required to join. Although created by federal legislation and overseen by the Securities and Exchange Commission, the SIPC is neither a government agency no

A seeding trial or marketing trial is a form of marketing, conducted in the name of research, designed to target product sampling towards selected consumers. In the marketing research field, seeding is the process of allocating marketing to specific customers, or groups of customers, in order to stimulate the internal dynamics of the market, and enhance the diffusion process. In medicine

The Semantic Brand Score (SBS) is a measure of brand importance that is calculated on textual data. The measure is rooted in graph theory and partly connected to Keller's conceptualization of brand equity. It is calculated by converting texts into word or semantic networks and analyzing three key aspects: the frequency with which a brand name is mentioned (prevalence), the extent to whic

The Senior Railcard is an annual card available to people aged 60 and over, which gives discounts on certain types of railway ticket in Britain. The Railcard has existed in various forms since 1975; the current version is priced at £35.00 and is valid for one year, with a 3-year card available for £80. It is one of a wide variety of discounted and concessionary fare schemes available o

The SEPTA Key card is a smart card that is used for automated fare collection on the SEPTA public transportation network in the Philadelphia metropolitan area. It can be used throughout SEPTA's transit system, including buses and SEPTA Metro, and on Regional Rail.

Sergio Pietro Ermotti (born 11 May 1960) is a Swiss manager and financial services executive. From April 2021 to April 2023, Ermotti was chairman of Swiss Re, one of the world's largest reinsurance companies, succeeding Walter Kielholz. He was the chief executive officer (CEO) of UBS Group AG from November 2011 to October 2020 and regained that position in 2023. He is also a board member

SERVQUAL is a research tool that measures customer perception of service quality by comparing what customers expect from a service to their assessment of the service actually delivered. The instrument was developed in the United States in the mid-1980s by researchers A. Parasuraman, Valarie Zeithaml, and Leonard L. Berry, and is designed for use in after-service evaluation processes. It